Shipping policy

Thank you for visiting and shopping at nz-productions-llc.myshopify.com, owned and operated by NZ Productions, LLC. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time
All orders are processed within 1-2 business days, Monday through Friday, except on National holidays. If there will be a significant delay in shipment of your order we will contact you via email or telephone.
Express Shipping Services are only available for orders with in-stock items received by 3:00 p.m. Central Time – with delivery addresses located within the 48 contiguous United States.

Shipping rates*
Shipping rates:    $5.95 for orders up to $24.99
                          $7.95 for orders $25.00 to $49.99
                          $9.95 for orders $50 and up
*Applies to U.S. residents in the 48 contiguous states. Express Shipping delivery fees are calculated and displayed at checkout.

Shipment to P.O. boxes or APO/FPO addresses
nz-productions-llc.myshopify.com ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Shipment to international addresses
International shipping rates apply to orders outside the 48 contiguous states. Actual shipping charges are calculated and displayed at checkout. NZ Productions, LLC is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes
NZ Productions, LLC is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.)

Damages
NZ Productions, LLC is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Curbside Pickup
Please bring order confirmation email message to pickup order at the Nancy Zieman Sewing Studio • 120 Front Street • Beaver Dam, WI 53916. Please call 920.356.9546 with any questions.

Curbside Pickup orders are processed within 1-2 business days, Monday through Friday, 9 a.m. to 3 p.m., except on National holidays. If there will be a significant delay of your order, we will contact you via email or telephone. Expedited pickup services not available.